Shipping

shipping second hand surfboards in europe - surfboard packaging

We ship Europe-wide!

At Board Exchange, we ship boards every day - to Portugal (mainland and islands) and to every corner of Europe (UK included!).

Most destinations have shipping costs calculated at checkout - if you're in doubt, get in touch and we can help you out!

Shipping a bunch of boards together costs way less than sending just one. Round up some buddies to grab a board and you’ll all save on shipping!

See shipping policy below...

Shipping and Delivery Policy

Shipping Destinations and Costs

We offer shipping to Portugal and Europe.

For specific European shipping costs, please create a Cart and bring it to the checkout page.

Delivery Timeframes

  • Continental Portugal: 2-3 business days
  • Portuguese Islands: departures once a week, 5-7 business days in transit
  • Europe: 5-10 business days

Please note that these are estimated timeframes and may vary depending on customs procedures and local delivery conditions.

Damage Cover

As we specialise in second-hand surfboards, standard courier insurance may not apply. To protect your purchase, we offer an optional Damage Cover for a fee of €20-30 per order. This cover includes:

  • Reimbursement for repair costs if the board is damaged during transport
  • Coverage begins when the surfboard is handed to the carrier and ends upon delivery
  • Claims must be made within 3 days of delivery, with photographic evidence of the package and board damage upon delivery.
  • Full details here.

Delivery Process

  • You will receive a tracking number once your order is shipped.
  • Upon delivery, inspect the package before signing. If you can't inspect immediately, sign as "Subject to Inspection".
  • If damage is suspected, document it with photos and contact us within 3 days.

Additional Information

We do not ship to PO boxes.

A signature may be required upon delivery.

Customers are responsible for providing accurate shipping information.